INTRODUCTION TO THE NAME SEARCH

 

Once you have located someone's personnel file, you can display, work with and change many details associated with the person.

 

The following is a list of the different features described in this documentation:

 

How to Perform a Name Search

            Locate a person’s file

 

Personnel Availability

            Indicate a person is available today

            Indicate a person is available in the future

            Indicate a person is unavailable

 

Personnel Skills

            View the person’s skills

 

Personnel General Comments

            View the person’s general comments.

 

Personnel Activity Comments

            View activity comments

            View all comments (except “changes to file” comments)

            View a selected comment type only

            View a selected comment group only

            Omit a selected comment type from view

            Omit a selected comment type group from view

            View “changes to file” comments only

            Add activity comments

            Add a comment that is 1-15 lines long, optionally pre-formatted

            Add a comment that is more than 15 lines long, no pre-formatting

            Add a comment and update a person’s availability at the same time

 

Job Assignment History

            View job assignment history

            View job assignment summary

            View job detail

            View supplementary job detail

            Make changes to jobs/schedule “ticklers”

            Add/change Last Action Date, Next Action Date, or End Date

            Add/change Last Action Type or Next Action Type

            Change End Date Status

            Add/change QC Evaluation Type

            Add/change QC Comment

            Add/change an Accounting Note

            Change job orders

            Refer to document Menu CHANGE, Item Job Order

 

Job Activity Comments

            View activity comments

            View all comments (except “changes to file” comments)

            View a selected comment type only

            View a selected comment group only

            Omit a selected comment type from view

            Omit a selected comment type group from view

            View “changes to file” comments only

            Add activity comments

            Add a comment that is 1-15 lines long, optionally pre-formatted

           

Job General Comments

            View general comments

            Change general comments

            Add general comments with optional pre-formatting

 

Paycheck history

            View and print a person’s paycheck history.

 

Bonuses

            View eligibility toward various bonus plans.

 

Images and documents: view, fax, and print résumés, images and other documents.

            View a resume image

            View a resume document

            View, fax, or print other documents or images

 

Change personnel file

            Make changes to the personnel file.

 

Rate calculation and analysis

            Calculate a bill rate

            Calculate a pay rate

            Calculate a gross margin

            View detailed rate analysis

 

Blackboard

            Access personal or company-wide "blackboards".

 

Customer search

            Access the Customer Search function.

 

Skill search

            Access the Skill Search function.

 

HOW TO PERFORM A NAME SEARCH

 

To begin, on the “Operations Area Searches” menu, click [Name Search].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

Last name:

 

Key a few letters of the person's last name.  It is not necessary, nor desirable, to key the entire last name.

 

Only key those letters of which you are sure.

 

Press the <TAB> key for additional keying or click [OK] to search.

 

First name:

 

It is not necessary to search for part of a first name.  Doing so, however, will reduce the number of people selected or may take you directly to a person's personnel file.

 

You may key up to five letters of the person's first name.

 

Press the <TAB> key for additional keying or click [OK] to search.

 

OR

 

Record number:

 

If you know it, key the person's record number (usually the social security number) without dashes.

 

Press the <TAB> key for additional keying or click [OK] to begin the search.

 

OR

 

Telephone number:

 

If you know it, key the person's seven-digit telephone number without the area code or dashes.

 

Press the <TAB> key for additional keying or click [OK] to begin the search.

 

Branch:

 

The system will always select people who belong to the branch which has been defined, by security, as your usual branch. 

 

To search a different, authorized branch, key over the branch displayed.

 

Note: if you key a person’s record number and if that person’s record number exists in a company/branch to which you are authorized, the person’s record will be displayed even if the record exists in a branch different than what you have requested. This is only true when keying an exact record number.

 

Press the <TAB> key for additional keying or click [OK] to begin the search.

 

Company:

 

The system will always select people who belong to the company which has been defined, by security, as your usual company.

 

To search a different, authorized company, key over the company displayed.

 

Press the <TAB> key for additional keying or click [OK] to begin the search.

 

When all keying is complete, click [OK] to search.

 

One of four results will occur:

 

(1) Multiple selections:

 

The system locates several people who meet the criteria keyed.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

You may choose to start over or to end the Name Search function.  Click  or [Cancel] to start over, or click [Exit] to return to the menu or a previous function.

 

To select one of the people displayed, use your mouse to <DOUBLE-CLICK> on the name.

 

If you do not see the person you need and the screen displays, in red, "More names available", you may move to the next group of names by clicking on [Forward] or by pressing the <PAGE DOWN> key.

 

If you pass a screen of names and want to go back, you may click [Backward] or press the <PAGE UP> key.

 

When the system has displayed all choices, it will display, in red, "No other names".

 

(2) File not found:

 

The system does not locate a person based on the criteria keyed.

 

The screen will display:

 

 

This may be due to misspelling the person's name, so do not key more letters of a name than those of which you are sure.

 

Click [OK] to try again.

 

(3) Error message:

 

One or more people are found, but belong to a company number or to a branch which is not the same as the keyed information or to a company or branch to which you are not authorized.

 

The screen will display:

 

 

or

 

 

or

 

 

Check with your supervisor if you need additional authorization.

 

Click [OK] to try again.

 

(4) Person located:

 

The system locates only one person who matches the criteria you keyed.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

This is the personnel file “front” screen.

 

You may choose to start over or to re-select from a list or to end the search.  Click  to start over, click [Cancel] to ignore your selection and return to the list of names from which the person was selected, if there was a list, or click [Exit] to return to the menu or a previous function.

 

Once a personnel file is displayed, these are the options:

 

The following sections explain “how to” perform functions within the Name Search and are documented as if the functions are requested from the personnel file “front” screen.  However, these options are generally available throughout all of the Name Search screens by using the <RIGHT-CLICK> of a mouse to display options or by clicking a yellow or gray direct access button, when available.  Understanding the <RIGHT-CLICK> method of getting to options is important to your best, most productive utilization of the SkilMatch2 product.

 

HOW TO TRACK AVAILABILITY:

 

The SkilMatch2 system assumes you will be checking or verifying availability information every time you speak with a person who is in the system.  The process to track availability is simple, yet powerful.  Frequently verifying availability keeps information fresh and should make you and your co-workers more productive.

 

- When someone tells you that they are available today, make him “available today”.

- When you assign someone to a job, make him “available in the future” (at the end of his assignment).

- When someone is sick, make him “available in the future” (at an anticipated recovery date).

- When someone tells you they are on assignment through another service, make him “available in the future” (at the end of his assignment).

- When someone moves out of town, make him “unavailable” and change his file Status (assuming you do not have a branch in his new city).

 

"If not available, why?” line (also known as the “NA” line):

 

If a person is available, this line should, generally, be BLANK.  (You may also choose to have information on this line which might restrict someone’s availability such as: “on vacation”, “won the lottery; taking a month off”, “surgery”, and so forth).

 

If the person is not available for work, this line should indicate the reason for non-availability and, perhaps, additional, important information such as: “On assignment at Exxon, 713 688-9876 x 456”, “Working for Manpower at IBM, 713 887-6789”, “On vacation in Hawaii”, “Sick, has flu, call on Monday, 7/15”, and so forth.

 

Anything keyed on the NA line also becomes a permanent Activity Comment in a person’s file each time the line is changed.  The comment is dated, timed and shows the user who changed the NA line.

 

Available date:

 

This date should reflect the next date this person will be available for work based on a conversation with the person or other valid information.

 

The available date may be keyed (without punctuation) or may be selected by clicking the  button (prompt and select button) to the right of dates throughout SkilMatch2.  The  button will display a calendar from which you may click on a date to select, and then click [OK] to key the date.

 

 

How to indicate a person is available today:

 

Delete the information on the “If not available, why?” line, then click [Available today].  You will be returned to the Name Search request screen.

 

This action: (1) will change the both the Activity Date and the Availability Date to today's date and (2) will add an “Available today” dated and timed comment to the Activity Comment screen, showing the user who changed the availability.

 

How to indicate a person is available in the future:

 

Click [Available future].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

This dialog box prompts you to key an available date (without punctuation) or to select a date using the calendar function  described above.

 

It also prompts you to key the reason for non-availability on the NA line.

 

Click [OK] when finished and you will be returned to the Name Search request screen.

 

This action: (1) will change the Availability Date to the date keyed, (2) will change the Activity Date to today's date, and (3) will add a dated and timed comment to the Activity Comments screen, showing the user who changed the availability.  The information keyed on the NA line will remain the same until changed.

 

How to indicate a person is unavailable:

 

If a person is unavailable temporarily, follow the same procedure as in “future” availability, above, using the anticipated available date.

 

If a person is unavailable permanently, you may need to change the person’s personnel file status (please refer to document Menu CHANGE, Item Employee or document Menu CHANGE, Item Applicant).and leave the available date blank.

 

This action: (1) will change the Availability Date to the date keyed, so that when dates are used for Skill Searches, this person will not be selected if the available date falls outside the range used, (2) will change the Activity Date to today's date and (3) will add a dated and timed comment to the Activity Comments screen.

 

HOW TO VIEW SKILLS

 

Up to 6 skills will automatically be displayed from the front screen of the personnel file. 

 

To view additional skills on the personnel front screen, you may use the scroll bar.

 

OR

 

Click [All skills] to display all skills on a full screen.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

When you have finished viewing the person’s skill set, click [Return] to return to the personnel front screen.

 

To view activity comments, click [Activity].  To add activity comments, click [Add comment].  For further information, refer to HOW TO VIEW ACTIVITY COMMENTS or HOW TO ADD ACTIVITY COMMENTS presented later in this document.

 

HOW TO VIEW GENERAL COMMENTS

 

To view the General Comments, click [General].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

Click [Cancel] to return to the personnel file front screen.

 

To make changes to the General Comment screen, refer to document Menu CHANGE, Item Employee or document Menu CHANGE, Item Applicant.

 

HOW TO VIEW ACTIVITY COMMENTS

 

To view the Activity Comments, click [Activity].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

(In addition to the comments which are added by users, the system keeps track of all permanent data entry changes on the personnel file:  Every time the file is changed through data entry, a comment is written to the Activity Comment screen.  It is dated and timed, shows the user making the change, and shows what the information was before and after the change.  These comments are designated as “changes to file” comments and have a special comment type of “#*”.)

 

There are six ways to view Activity Comments:

 

(1) View all comments (except "changes to file” comments):

 

After you have clicked on [Activity], the system will display every comment except “changes to file” comments.  Each comment is displayed, along with the type of comment, date, time and a notation of the user who made the comment.  The comments display in chronological order, with the most recent comment first.

 

(2) View a selected comment type only:

 

After you have clicked on [Activity], to view only a specific type of comment, key the two‑character comment type at the top of the screen and click [Only].

 

OR

 

After you have clicked on [Activity], <RIGHT-CLICK> on a displayed comment and select “View comments of this type”.

 

OR

 

<DOUBLE-CLICK> on any displayed comment to display only comments of that type.

 

The system will display only the comments of the type selected, in chronological order, with the most recent comment of that type first.

 

(3) View a selected comment group only:

 

It is possible to have comment type "groups", that is, two or more comment types that share the same first character.  For instance, Workers’ Comp/1st Notification (“W1”), Workers’ Comp/2nd Follow-up (“W2”) and Workers’ Comp/Final Results (“WF”).

 

You can view a specific "group" of comments by ignoring the second character when you want to view them.

 

To view only a specific group of comments, key the first character of the comment group followed by a “?” at the top of the screen and click [Only].

 

The system will display only the comments from the group keyed, in chronological order, with the most recent comment of those types first.

 

(4) Omit a selected comment type:

 

After you have clicked on [Activity], to omit viewing a specific type of comment, key the two‑character comment type at the top of the screen and click [Omit].

 

OR

 

After you have clicked on [Activity], <RIGHT-CLICK> on a displayed comment and select “Omit comments of this type”.

 

The system will display all comments except the type keyed or selected and the “changes to file” comments, in chronological order, with the most recent comment first.

 

(5) Omit a selected comment type group:

 

You can omit viewing a specific "group" of comments by ignoring the second character when you want to exclude them.

 

After you have clicked on [Activity], to omit a specific group of comments, key the first character of the comment group followed by a “?” at the top of the screen and click [Omit].

 

The system will display all comments, omitting the group type keyed and the “changes to file” comments, in chronological order, with the most recent comment first.

 

(6) View “changes to file” comments only:

 

After you have clicked on [Activity], to view only the “changes to file” comments, key “#*” the top of the screen and click [Only].

 

The system will display only the “changes to file” comments, in chronological order, with the most recent “changes to file” comment first.

 

HOW TO ADD ACTIVITY COMMENTS:

 

There are three ways to add an activity comment.  One way allows comments of from one to fifteen lines, unformatted.  You may enter from one to fifteen lines, pre-formatted, so that everyone in your organization enters a certain type of comment in the same manner.  The third option has no restriction on number of lines, but cannot be pre-formatted.

 

How to add a comment that is 1-15 lines long, optionally pre-formatted:

 

Click [Add comment].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

Key a comment type and press the <TAB> key to advance to the comment area.

 

OR

 

Select a comment type by clicking the  button (prompt and select button) to the right of the comment type.

 

The screen will display:

 

 

When you see the comment type you want to use, <DOUBLE-CLICK> on the comment type and it will be selected and keyed for you.  If you do not see the comment type you want, click [More] to view more available comment types.  When you get to the end, [More] will start the comment types over again.  To not select a comment type, click [Return] to return to the Add Comment screen.

 

After you have keyed or selected the comment type, press the <TAB> key to advance to the comment area.

 

OR

 

To select a comment type with a pre-formatted comment area (so that everyone in your organization enters a certain type of comment in the same manner), click [Mask].

 

The screen will display:

 

 

When you see the mask type you want to use <DOUBLE-CLICK> on the mask type and you will be returned to the comment area with your cursor positioned for keying your comment on the formatted screen.  If you do not see the mask type you want, click [More] to view more available mask types.  When you get to the end, [More] will start the mask types over again.  To not select a mask type, click [Return] to return to the Add Comment screen.

 

Key up to 15 lines of comment.  If you decide that you want to start over with the comment, click [Clear screen] to clear the comment type and the comment area, ready to start over.  If you decide not to make a comment, click [Cancel] to return to the personnel file front screen.  When the comment is complete, press [OK] to return to the personnel file front screen.

 

How to add a comment that is more than 15 lines long, no pre-formatting:

 

Click “Options” or <RIGHT-CLICK> on the personnel file front screen.  Select “Add long comment”.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

Comment Type:

 

Defaults to QQ.  If you prefer to enter a different comment type, key the desired comment type.

 

OR

 

Select a comment type by clicking the  button (prompt and select button) to right of the comment type.   Use the same procedure as described above for selecting a comment type.

 

After you have selected the comment type, press the <TAB> key to advance to the comment area.

 

Begin keying your comment.  When you get to the end of the first line, click [Continue].  The line you just keyed will move to the top of the screen and cannot be edited.  Continue keying your comment, and continue to click [Continue] to add more lines.  If you continue keying so many lines that the first lines you keyed are no longer displayed, you may click [Activity] to see the entire comment so far.  On the Activity Comment screen, click [Cancel] to continue your comment.  When the comment is complete, click [Finished].  The system will ask you to confirm that you are finished.  Click [Yes] if you are finished and click [No] to return and continue entering comment lines.

 

How to add a comment and update a person’s availability at the same time:

First, add the comment (refer to procedures described above on HOW TO ADD ACTIVITY COMMENTS).  Next, when you have returned to the person’s front screen, update the person’s availability (refer to HOW TO TRACK AVAILABILITY described above).

 

HOW TO WORK WITH JOB ASSIGNMENT HISTORY

 

Viewing a job assignment summary:

 

To view a person’s job assignment summary history, click [Jobs].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

You will be viewing single-line detail of up to seven of the person's most recent job assignments.  If there are more job assignments to view, the [More] button will be available.  If needed, press [More] to view the next screen of older job assignments.  You may continue to press [More] until you reach the end of the job assignment history and the [More] button is no longer available.  Click [Top] to restart the job assignment summary view at the beginning.

 

Alternate summary view:

 

If you would like to see additional, brief, one-line information about the job assignments displayed, click [More-detail].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

The system will replace some information with new, different information.  The system will retain this "alternate view" until you click [More detail] again to return to the original detail, or until you leave the Name Search function completely.

 

Note: the [More detail] button is a toggle between two different screens and may be used as often as necessary.

 

Viewing only active or all jobs:

 

To view only active job assignments, that is, those with a “projected” (P) but not final (F) end date, click [Active/All jobs].  The system will retain this view until you click [Active/All jobs] again to return to viewing all job assignments, or until you leave the Name Search function completely.

 

Note:  the [Active/All jobs] button is a toggle between two different screens and may be used as often as necessary.

 

Viewing newest/oldest jobs first:

 

The default view of the job assignment summary history is most recent job assignment, by start date, first.  To view the oldest job assignment first, click [Reverse sequence].  The system will retain this view until you click [Reverse sequence] again to return to viewing the most recent job assignment first, or until you leave the Name Search function completely.

 

Note: the [Reverse sequence] button is a toggle between two different screens and may be used as often as necessary.

 

Viewing job assignment detail information:

 

To access full information about a job assignment, <DOUBLE-CLICK> on a line of job assignment summary history.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

To return to the person’s job assignment summary history, click [OK] or [Back].  To return to the personnel file front screen, click [Exit]. 

 

View “supplementary” job assignment detail:

 

To see additional detail associated with this job assignment, click [More detail].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

Note: the [More detail] button is a toggle between two different screens and may be used as often as necessary.

 

When finished viewing the Job Detail and/or Supplementary Job Detail screens, click [OK] to return to the job assignment summary history list or click [Exit] to return to the personnel file front screen.

 

HOW TO CHANGE SUPPLEMENTARY JOB ASSIGNMENT DETAIL:

 

(The system keeps track of all permanent data entry changes in a job file:  Every time the file is changed through data entry, a comment is written to the job’s Activity Comment screen.  It is dated and timed, shows the user making the change, and shows what the information was before and after the change.  These comments are designated as “changes to file” comments and have a comment type of “#*”).

 

While you are viewing the “Supplementary Job Detail” screen, often-changed details of the job can be changed without going to the actual full job data entry screen.  These details are:

 

Last Action Date and Last Action Type

Next Action Date and Next Action Type

End Date and End Date Status

Quality Control (QC) Type and QC Comment

Accounting Note

 

How to change Last Action Date or Next Action Date or End Date:

 

You may <DOUBLE-CLICK> the appropriate date to highlight the date currently displayed and then key the desired date (without punctuation).  Or, you may click the  button (prompt and select button) to the right of dates.  The  button (prompt and select button) will display a calendar from which you may click on a date to select, and then click [OK] to key the date.

 

Press the <TAB> key or click on the desired area for additional keying or click [OK] if you are finished with changes to and viewing of the screen. 

 

How to change Last Action Type or Next Action Type:

 

Click the  button (prompt and select button) next to the desired Action Type to view a list of valid Action Types.

 

The screen will display:

 

 

When you see the Action Type you want to use, <DOUBLE-CLICK> on the Action Type and it will be selected and keyed for you.  If you do not see the Action Type you want, click [More] to view more available Action Types.  When you get to the end, [More] will start the Action Types over again.  To not select an Action Type, click [Return].

 

Press the <TAB> key or click on the desired area for additional keying or click [OK] if you are finished with changes to and viewing of the screen. 

 

How to change End Date Status:

 

The End Date Status indicates whether the end date keyed is Projected or Final.  A Projected End Date indicates that the person is still working on an assignment that is projected to end on this date.  A Final End Date indicates that the assignment has been confirmed as ended.  In general, an End Date should not be “Final” until the assignment has actually ended.

 

Click the  button (prompt and select button) to select a valid End Date Status or key P for “projected” or F for “final”.

 

Press the <TAB> key or click on the desired area for additional keying or click [OK] if you are finished with changes to and viewing of the screen. 

 

How to select a QC Evaluation Type:

 

To add a QC Evaluation Type (Quality Control rating), click the  button (prompt and select button) to see a list of valid QC Evaluation Types.

 

The screen will display:

 

 

When you see the QC type you want to use, <DOUBLE-CLICK> on the QC type and it will be selected and keyed for you.  If you do not see the QC type you want, click [More] to view more available QC types.  When you get to the end, [More] will start the QC types over again.  To not select a QC type, click [Return].

 

Press the <TAB> key or click on the desired area for additional keying or click [OK] if you are finished with changes to and viewing of the screen. 

 

How to add a QC Comment:

 

Key up to 20 characters to further describe this QC evaluation. 

 

Press the <TAB> key or click on the desired area for additional keying or click [OK] if you are finished with changes to and viewing of the screen. 

 

How to add an Accounting Note:

 

The Accounting Note has been designed to allow the front office to communicate with the payroll-processing department, avoiding verbal communication.  Think of this accounting note as a “sticky note” which imparts such information as “pay overtime after 7 hours each day”, “deduct $10.00 for safety glasses week-ending 2/25/00”, “credit customer for 4 hours free training”, and so forth.

 

Key up to 48 characters.

 

This note (1) is added to the job as a change comment for audit trail, (2) will appear during timesheet entry for your payroll processing staff’s information.

 

Press the <TAB> key or click on the desired area for additional keying or click [OK] if you are finished with changes to and viewing of the screen. 

 

To make changes and return to the list of jobs, click [OK].

 

To make changes and return to the person’s front screen, click [Return].

 

To not make changes and return to the list of jobs, click [Cancel].

 

To not make changes and return to the “Operations Area Searches” menu, click [Exit].

 

Note:  Only one person at a time can make changes to these areas.  The system will automatically block any user from updating a job order if another user has these changeable areas displayed.  If this happens, the following screen will display:

 

 

Press [OK] to return to the previous screen.  You may update this job when the other user has finished updating this job. 

 

HOW TO MAKE CHANGES TO A JOB ORDER:

 

Certain details of the job can only be changed by going into the actual job data entry screen.  From the Job Detail screen or Supplementary Job Detail screen, click [Update].

 

To make changes to the Job Order, refer to document Menu CHANGE, Item Job Order.

 

HOW TO VIEW JOB ACTIVITY COMMENTS

 

To view job comments, you must first select the job assignment you wish to work with.  While viewing the Job Assignment Summary screen, you may: 

 

<DOUBLE-CLICK> on the desired line of job assignment history and then click [Activity comments].

 

OR

 

<RIGHT-CLICK> on any summary line and select “Activity comments”.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

(In addition to the comments which are added by users, the system keeps track of all permanent data entry changes on a job assignment:  Every time the file is changed through data entry, a comment is written to the job’s Activity Comment screen.  It is dated and timed, shows the user making the change, and shows what the information was before and after the change.  These comments are designated as “Changes to file” comments and have a comment type of “#*”.)

 

There are six ways to view Job Activity Comments:

 

(1) View all comments (except "changes to file” comments):

 

After you have clicked on [Activity], the system will display every comment except “changes to file” comments.  Each comment is displayed, along with the type of comment, date, time and a notation of the user who made the comment.  The comments display in chronological order, with the most recent comment first.

 

(2) View a selected comment type only:

 

After you have clicked on [Activity], to view only a specific type of comment, key the two‑character comment type at the top of the screen and click [Only].

 

OR

 

After you have clicked on [Activity], <RIGHT-CLICK> on a displayed comment and select “View comments of this type”.

 

OR

 

<DOUBLE-CLICK> on any displayed comment to display only comments of that type.

 

The system will display only the comments of the type selected, in chronological order, with the most recent comment of that type first. 

 

(3) View a selected comment group only:

 

It is possible to have comment type "groups", that is, two or more comment types that share the same first character.  For instance, Workers’ Comp/1st Notification (“W1”), Workers’ Comp/2nd Follow-up (“W2”) and Workers’ Comp/Final Results (“WF”).

 

You can view a specific "group" of comments by ignoring the second character when you want to view them.

 

To view only a specific group of comments, key the first character of the comment group followed by a “?” at the top of the screen and click [Only].

 

The system will display only the comments from the group keyed, in chronological order, with the most recent comment of those types first.

 

(4) Omit a selected comment type:

 

After you have clicked on [Activity], to omit viewing a specific type of comment, key the two‑character comment type at the top of the screen and click [Omit].

 

OR

 

After you have clicked on [Activity], <RIGHT-CLICK> on a displayed comment and select “Omit comments of this type”.

 

The system will display all comments except the type keyed or selected and the “changes to file” comments, in chronological order, with the most recent comment first.

 

(5) Omit a selected comment type group:

 

You can omit viewing a specific "group" of comments by ignoring the second character when you want to exclude them.

 

After you have clicked on [Activity], to omit a specific group of comments, key the first character of the comment group followed by a “?” at the top of the screen and click [Omit].

 

The system will display all comments, omitting the group type keyed and the “changes to file” comments, in chronological order, with the most recent comment first.

 

(6) View “changes to file” comments only:

 

After you have clicked on [Activity], to view only the “changes to file” comments, key “#*” the top of the screen and click [Only].

 

The system will display only the “changes to file” comments, in chronological order, with the most recent “changes to file” comment first.

 

HOW TO ADD JOB ACTIVITY COMMENTS

 

You may enter Job Activity Comments of from one to fifteen lines, unformatted.  Or you may enter from one to fifteen lines, pre-formatted, so everyone in your organization enters a certain type of comment in the same manner.

 

How to add a job comment that is 1-15 lines long, optionally pre-formatted:

 

To add job comments, you must first select the job assignment you wish to work with.  While viewing the Job Assignment Summary screen, you may: 

 

<DOUBLE-CLICK> on the desired line of job assignment history and then click [Add comments].

 

OR

 

<RIGHT-CLICK> on any summary line and select “Add activity comment”.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

Key a job comment type and press the <TAB> key to advance to the job comment area.

 

OR

 

Select a job comment type by clicking the  button (prompt and select button) to the right of the job comment type.

 

The screen will display:

 

 

When you see the job comment type you want to use, <DOUBLE-CLICK> on the comment type and it will be selected and keyed for you.  If you do not see the job comment type you want, click [More] to view more available job comment types.  When you get to the end, [More] will start the job comment types over again.  To not select a job comment type, click [Return] to return to the Add Job Comment screen.

 

After you have keyed or selected the job comment type, press the <TAB> key to advance to the job comment area.

 

OR

 

To select a comment type with a pre-formatted comment area (so that everyone in your organization enters a certain type of comment in the same manner), click [Mask].

 

The screen will display:

 

 

When you see the mask type you want to use <DOUBLE-CLICK> on the mask type and you will be returned to the job comment area with your cursor positioned for keying your job comment on the formatted screen.  If you do not see the mask type you want, click [More] to view more available mask types.  When you get to the end, [More] will start the mask types over again.  To not select a mask type, click [Return] to return to the Add Job Comment screen.

 

Key up to 15 lines of comment.

 

If you decide not to make a job comment, click [Cancel] to return to the front screen of the personnel file.

 

When the job comment is complete, press the <TAB> key or use your mouse to position to the bottom area of the Job Activity Comment screen.

 

 

If you want to add this same job comment to a person’s file, key the appropriate comment type for the person’s file or click the  button (prompt and select button) to the right of the comment type area to select a person’s comment type.  When you see the comment type you want, <DOUBLE-CLICK> on it to have the system key the comment type for you.  If you do not want to add this comment to a person’s file, select “No Comment” instead of a comment type.

 

If you want to add this same job comment to a customer’s file, key the appropriate comment type for the customer’s file or click the  button (prompt and select button) to the right of the comment type area to select a customer’s comment type.  When you see the comment type you want, <DOUBLE-CLICK> on it to have the system key the comment type for you.  If you do not want to add this comment to a customer’s file, select “No Comment” instead of a comment type.

 

The comment types for the job, the person and the customer can all be the same or different.

 

When the job comment is complete, click [OK] to return to the job detail screen.

 

WORKING WITH THE JOB ASSIGNMENT GENERAL COMMENTS SCREEN

 

Viewing the job assignment general comment screen

To view job assignment general comments, you must first select the job assignment you wish to work with.  While viewing the Job Assignment Summary screen, you may: 

 

<DOUBLE-CLICK> on the desired line of job assignment history and then click [General comments].

 

OR

 

<RIGHT-CLICK> on any summary line and select “General comments”.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

Changing the job assignment general comment screen

 

Use the <TAB> key or arrow keys to move your cursor to the line or area which requires a change.  Make any necessary changes and click [Change] to accept the changes and return to the job assignment detail screen.  If you inadvertently delete something on the screen and can’t remember what was deleted, click [Cancel] instead of [Change] and the deletion will not take effect.

 

If you make changes and click [Change], the screen will display:

 

 

To update the Job General Comments, click [Yes].  To not update, click [No].

 

Adding a mask to a job assignment general comments screen

 

To add a formatted mask to the screen, the screen must first be blank.  If it is necessary to clear the screen, click [Clear screen].  To select a mask, click [Mask].

 

If the screen is not blank, the screen will display:

 

 

To clear the screen and select a mask, click [Yes].  To leave the screen as it is and not select a mask, click [No].

 

If the screen is blank, the screen will display:

 

 

When you see the mask type you want to use <DOUBLE-CLICK> on the mask type and you will be returned to the Job General Comment area with your cursor positioned for keying your Job General Comment on the formatted screen.  If you do not see the mask type you want, click [More] to view more available mask types.  When you get to the end, [More] will start the mask types over again.  To not select a mask type, click [Return] to return to the Job General Comment screen.

 

Complete your Job General Comment.  When you are finished, click [Change] to accept the changes and return to the job assignment detail screen.  If you inadvertently delete something on the screen and can’t remember what was deleted, click [Cancel] instead of [Change] and the deletion will not take effect.

 

DISPLAY/PRINT PAY DETAIL

 

To view an employee's pay history, click [Checks]. 

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

Click [Exit] to return to the personnel file front screen.

 

Beginning year will default to the current year.  To display/print pay detail beginning with a specific year other than the current one, key the appropriate year.  If you wish to begin with the employee's earliest pay history, check All.  The system will present the history by year, beginning with the year requested, moving forward to the most recent pay detail. 

 

Press the <TAB> key for additional keying or click [OK] to search.

 

Beginning month will default to the current month.  To display/print pay detail beginning with a specific month other than the current one, key the appropriate month.  If you wish to begin at the first month of the year, key 01. 

 

Note:  blanking out this field will also begin the pay detail beginning with the first month of the year requested except when the selected beginning year is 00 – using year 00/month 00 will present the employee’s pay history beginning with the earliest pay; using year 00/month 01 will present the employee’s pay history beginning with January, 2000). 

 

The system will present the history by year beginning with the year and month requested, moving forward to the most recent pay detail. 

 

Press the <TAB> key for additional keying or click [OK] to search.

 

If you wish to view only checks earned at a specific customer, key in the customer code.  If you wish to see all checks, leave blank.

 

OR

 

If you wish to see only checks earned at a specific group of customers (customers who belong to a group have customer codes with the first 6 characters identical, such as KEYBAN01 and KEYBAN02), key in the customer group code.  If you wish to see all checks, leave blank.

 

OR

 

If you wish to see only checks earned on a specific job, key the job number.  If you wish to see all checks, leave blank. 

 

The system will default to Display.  If you wish to print, click Print (a black dot will appear next to your selection).

 

Note:  The printed version shows more detail than the display version.  If you need to view state/local tax as separate amounts or wish to view deduction detail, print the pay detail. 

 

To display/print the pay detail, click [OK].  To not display or  print the pay detail, click [Exit].

 

If you chose to display, the screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

The check-by-check history will display beginning with the year/month requested (or the employee’s first pay following the requested dates).  To continue viewing, click [More].  When the check-by-check history reaches the end of the year, the screen will display the totals for the year:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

To continue viewing, click [More].  If the employee had earnings in a subsequent year, you will see the check-by-check detail for that year followed by the totals for that year.  The very last screen will display totals for all years combined.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

If, at any time, you wish to discontinue viewing the person’s pay detail, click [Exit] to return to the front screen of the personnel file.  Or if you wish to restart the job detail request, click [Start over] to return to the setup screen for the employee’s pay history.

 

HOW TO VIEW BONUS ELIGIBILITY:

 

To view eligibility for each of your bonus programs, click [Bonuses].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

This screen is updated through the payroll process and will always display the current figures from the last payroll processed.

 

When you are finished viewing this screen, click [Return] to return to the front screen of the personnel file.

 

HOW TO VIEW RESUME IMAGES OR DOCUMENTS

 

Note:  your organization must have purchased the optional customized KeyesFax software for this option to be used.

 

Note:

*Images and Documents may be viewed.  To view an image, you must select this option from a PC, a graphics display workstation (3489 CRT), or a network station.  Any workstation, however, can view a document. 

*Images and Documents may be faxed.

*Images and Documents may be printed.

*Documents only may be “searched.”  (Images are stored as a picture; characters are NOT recognized and therefore, text searching is not possible.  Documents are stored as recognizable characters and therefore, text searching is possible.)  For further information on text searching, refer to document Menu SEARCH, Item Skill Search.

 

Viewing a resume image

 

To view an image, you must select this option from a PC, graphics display workstation (3489 CRT), or a network station.  Click [Resume image].

 

The screen will display:

 

 

To print or fax this image, click “File” and then click “Print” or “Send Fax”.  To exit the image view and return to the person’s front screen, click [Return].

 

Viewing a resume document

 

May be done from any workstation.  Click [Resume text].

 

The screen will display:

 

 

If you are viewing this document on a 3489 workstation, press (ALT/Keypad 2) or (ALT/Keypad 8) to move the document up and down on your screen.  From a PC, use the scroll bar to move the document up and down on your screen.

 

To print this document, click  or click “File” and then click “Print”.  To exit the document view and return to the person’s front screen, click  or click “File” and then click “Cancel”.  To fax this document, exit this view and refer to documentation below for Attachments.

 

Attachments

Viewing, Faxing, Printing Other Documents or Images

 

If you wish to view, fax or print other documents or images attached to a person’s file (this includes all types), or if the image or document type is not RES, click [Attachments].

 

If this person does not have any documents or images attached, you will get a message in the lower right corner of the screen - "Documents and images are not available”.

 

If this person's file has any images or documents attached, the system will display a list of these items. 

 

The screen will display:

 

 

To cancel this request and return to the front screen of the person’s file, click [Return].  

 

If there are more than 9 images/documents in this person’s file, click [More] to display. 

 

To fax, view, or print one of the items displayed:

 

Highlight the desired item and click the appropriate action [Fax], [Display], or [Print].

 

OR

 

<RIGHT-CLICK> on any summary line and select the appropriate action “Fax”, “Display” or “Print”.

 

Note: images may be viewed from a PC, a graphics display workstation (3489 CRT), or a network station.  Documents may be viewed from any workstation.

 

OR

 

To see information about the item, click [Select].

 

OR

 

<DOUBLE-CLICK> on any desired summary line.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

Viewing Other Documents or Images:

 

Click [Display] to view an item.  Refer to documentation above for Viewing a Resume Image or Viewing a Resume Document for viewing options. 

 

Faxing Other Documents or Images:

 

If you selected [Fax], the screen will display:

 

 

The system displays the last EXTERNAL FAX REQUEST FORM you used.  Change the detail on this screen to reflect accurate data for this fax. 

 

To cancel this request and return to the front screen of the person’s file, click [Return].  

 

Option: You may select a pre-formatted outline for the “notes” area.  The notes area must be completely blank to use this function.  To clear the notes area and select a pre-formatted outline, click [Clear notes] and then click [Default mask]. 

 

OR

 

Click [Default mask] and if the notes area is not completely blank, the following screen will appear:

 

 

To clear the notes area and use the default mask, click [Yes].  To leave the notes area as it is and not use the default mask, click [No].

 

Once you have the EXTERNAL FAX REQUEST FORM as you want it and are ready to fax, click [Fax].

 

The screen will display:  

 

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

The message in the lower left will indicate “The item is being processed and faxed”.  You will also receive a break message later confirming that a fax was or was not successfully transmitted.  

 

To fax a copy of this item to your internal fax machine, click [Internal fax].

 

The screen will display:

 

 

The TTI identifier will be removed unless you indicate otherwise.  (The fax will be presented more like a "printed" document than like a faxed document with the TTI identifier removed.)  If, however, you prefer to not remove the TTI identifier, click once to remove the checkmark.

 

To NOT continue with faxing, but to return to the options for this image/document, click [Return].

 

If you prefer to fax to an external fax instead of your internal fax, click [External fax].

 

To continue faxing to your internal fax, click [OK].

 

The screen will display:

 

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

The message in the lower left will indicate “The item is being processed and faxed”.  You will also receive a break message later confirming that a fax was or was not successfully transmitted.

 

If you send a fax, the system will add an activity comment to the person’s file with a comment type of #X.  The comment will include the date, time, User ID, the type of image or document that was faxed, the phone number faxed to, the company name and individual's name faxed to, and the "from" name.

 

To return to the list of images/documents, click [Return] or to return to the front screen of the person’s file, click [Exit].

 

Printing Other Documents or Images:

 

You must be attached to an HP Laserjet printer (or compatible) in order to select this option.  If you try to send it to any other type of printer you will get unpredictable results!  Click [Print]. 

 

The screen will display:

 

 

To not print and return to the list of document/images, click [Return].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

To return to the list of documents, click [Return].  To return to the front screen of the person’s file, click [Exit].         

 

To print, key the desired printer identification and click [OK]. 

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

You will receive a message confirming your selection to print.  The item will go directly to the printer - bypassing your outq!

 

HOW TO UPDATE A PERSONNEL FILE

 

From the front screen of the personnel file, click [Change].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

(The system keeps track of all permanent data entry changes in a personnel file:  Every time the file is changed through data entry, a comment is written to the person’s Activity Comment screen.  It is dated and timed, shows the user making the change, and shows what the information was before and after the change.  These comments are designated as “Changes to file” comments and have a comment type of “#*”).

 

You will go directly to the first screen of the personnel file in “data entry mode”.  Make desired changes.  If the data you need to change is not on the front screen or you need to make changes on additional screens, click [Continue] to move to the desired screen.  To go back to a previous screen, click [Back].  When all changes have been keyed, click [Finish].  If you decide not to make changes, click [Cancel].

 

For detailed documentation to make changes to the personnel file, refer to document Menu CHANGE, Item Employee or document Menu CHANGE, Item Applicant.

 

RATE CALCULATION AND ANALYSIS:

 

To calculate a pay or bill rate, calculate gross margins, or analyze pay and bill rate structures, click [Rates].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

How to calculate a bill rate

 

To calculate a bill rate, complete this screen and click [Calculate].  You may click the  button (select and prompt button) to select a Workers’ Compensation code.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

When you see the Workers’ Compensation code you want, <DOUBLE-CLICK> on the line and the system will key the information for you. 

 

(If your company has established a minimum pay rate, you will not be allowed to do a rate calculation on a pay rate less than the company minimum.)

 

When the screen is complete, click [Calculate].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

The system will provide you with a range of Bill rates that reflect incremental increases in Pay rate and gross margins.  To calculate another Bill rate based on another combination of Pay rates, gross margins and Workers’ Comp rates, click [Re-calculate].  When you are finished calculating Bill rates, click [Exit] to return to the person’s personnel file front screen.

 

How to calculate a pay rate

 

While you are in the rate calculation function, click [Pay rates].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

To calculate a Pay rate, complete this screen and click [Calculate].  You may click the  button (prompt and select button) to select a Workers’ Compensation code, as above.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

The system will provide you with a range of Pay rates that reflect the Bill rate and gross margin requirements.  If your bill rate is too low to keep the pay rates above the minimum set for your company, you will get a warning message.  To calculate another Pay rate based on another combination of Bill rates, gross margins and Workers’ Comp rates, click [Re-calculate].  When you are finished calculating Pay rates, click [Exit] to return to the person’s personnel file front screen.

 

How to calculate a gross margin

 

While you are in the rate calculation function, click [Gross margins].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

To calculate gross margin and mark-up, complete this screen and click [Calculate].  You may click the  button (prompt and select button) to select a Workers’ Compensation code, as above.

 

Note:  if your company has established a minimum Pay rate, you will not be allowed to do a gross margin calculation on a Pay rate less than the company minimum.

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

The system will provide you with a gross margin and mark-up analysis that reflects the Pay and Bill rates keyed.  To calculate another gross margin rate based on another combination of Pay and Bill rates and Workers’ Comp rates, click [Re-calculate].  When you are finished calculating gross margins, click [Exit] to return to the person’s personnel file front screen.

 

How to view a detailed rate analysis

 

While you are in the rate calculation function, click [Bill rate analysis].

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

To view a detailed rate analysis, complete this screen and click [Calculate].  You may click the  button to select a Workers’ Compensation code, as above.

 

(If your company has established a minimum Pay rate, you will not be allowed to do a gross margin calculation on a Pay rate less than the company minimum.)

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

The system will provide you with detailed Bill rate analysis that reflects the Pay and Bill rates keyed.  To view another rate analysis based on another combination of Pay and Bill rates and Workers’ Comp rates, click [Re-calculate].  When you are finished calculating gross margins, click [Exit] to return to the person’s personnel file front screen.

 

HOW TO VIEW AND WRITE TO A BLACKBOARD:

 

A blackboard is a blank screen that can be used as a notepad.  Multiple blackboards may be set up on your system – one for each user, one for each branch office, etc. 

 

Click “Options” or <RIGHT-CLICK> on the personnel file front screen.  Select “Blackboard”.

 

The screen will display:

 

 

Key a valid set of initials and press [OK].  (To create blackboards, please refer to document Menu GENRPT, Item Blackboard Records).

 

The screen will display:

 

 

Key up to 17 lines of comment or edit existing comments.  When you have finished adding or editing comments, click [OK].  Or if you decide you do not want to update the blackboard with the changes you have keyed, click [Cancel]; the blackboard will remain unchanged.  You will be returned to the “Personal Blackboard Reminder” screen.  You may return to the same blackboard by rekeying the original initials or you may go to a different blackboard by keying another valid set of initials.  If you are finished, click [Exit] to return to the front screen of the personnel file.

 

HOW TO ACCESS THE CUSTOMER SEARCH FUNCTION:

 

You may go directly to the Customer Search Function from a person’s file.  In the lower right corner of the screen, click .

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

For detailed documentation on the Customer Search Functions, refer to document Menu SEARCH, Item Customer Search.

 

HOW TO ACCESS THE SKILL SEARCH FUNCTION:

 

You may go directly to the Skill Search Function from a person’s file.  In the lower right corner of the screen, click .

 

The screen will display:

 

 

(Click “Options” or <RIGHT-CLICK> on the screen to see options and shortcut keys)

 

For detailed documentation on the Skill Search Functions, refer to document Menu SEARCH, Item Skill Search.