INTRODUCTION TO ENTERING VOIDS/REISSUES

 

 

 

This option allows you to:

          void a check (both standard checks and direct deposit "checks")

          reissue a check

          reissue a check with an advance deducted from it

          reissue a check with a different hold code

          issue a credit memo.

 

Use this option to create void/reissue batches and enter and edit voids/reissues.  Each void/reissue batch will contain system-created timesheets - one for each void, and one for each reissue.

 

 

The following is a list of the different features described in this documentation:

Preliminary steps for voiding

Adding to an existing batch of voids

Deleting a void batch

Creating a new void batch

Voiding a check

Editing the batch

Correct errors on the edit

 

 

Preliminary steps To Voiding a Direct Deposit Check or a Zero Net Check:

If you are voiding a direct deposit check or a check that was originally issued with a net of zero, you must do the following before attempting to use this option:

 

(a) From the “PayBill Library Master” menu, click [Bank Functions].  From the “PayBill Library Bank Reconciliation” menu, click [Add].  Refer to document Menu PBBANK, Item Add for further information on this option.

 

(b) When you get into this option, you should be in CHANGE mode (look in the top right corner of the screen). Bring up the check number you need to void.

 

If the check number is not there because it has already been reconciled, press (F10) to go to ENTRY mode, and add it to the bank rec file.

 

(c) If the check record comes up on your screen, change the status from D (delete) to O (open).  Press (Enter).

 

Continue with the instructions below.

 

 

HOW TO ENTER VOIDS/REISSUES

You may have an unlimited number of void/reissue batches in process at any one time.

 

To begin, on the “PayBill Library Master” menu, click [Timesheet Processing].

 

The screen will display:

 

 

Click [Voided Checks].

 

The screen will display:

 

 

P/R Company Number:

Defaults to company 01.  If you wish to enter voids and reissues for a different payroll company, key the desired company number.

 

 

G/L Company Number:

Defaults to company 01.  If you wish to enter voids and reissues for a different general ledger company, key the desired company number.

 

 

To NOT proceed, click [Exit].  You will be returned to the “PayBill Library Timesheet Processing” menu.

To continue, click [OK].

 

The screen will display:

 

(Click “Options” or <RIGHT CLICK> on the screen to see options and shortcut keys)

 

Note: users with an assigned timesheet batch will NOT see this screen.

 

The screen will display any existing batches.  You may add additional timesheets to an existing batch, delete an existing batch, create a new batch, or change the description of an existing batch.

 

POSITIONING:

If the batch you want to work with is not displayed on this screen, you may use one of the “Positioning” areas to move forward.

 

Position to batch identifiers beginning with:

Since there may be more batches than can display on a screen, use this area to move forward to a desired batch, rather than paging forward numerous times.  Key up to three characters of the batch ID to which you wish to position.  Click [OK] or press <enter>.

OR

To display the final 10 batches, key 999 in this field and click [OK] or press <enter>.

OR

You may page up/page down to display batches.

 

Position To Description Beginning With:

Key up to 15 characters of the batch description to which you wish to position.  Click [OK] or press <enter>.

To position again, <TAB> to this field and key the desired batch description.

 

 

 

BATCHES

To select one of the batches displayed, use your mouse to <DOUBLE-CLICK> on the batch.

OR

Click once on the batch to highlight it and then click [Select].

 

 

Change the description of an existing batch:

Note: users with an assigned timesheet batch will NOT be allowed to perform this function.

Click once on the batch to highlight it and then click [Select and change description].

 

The screen will display:

 

 

Key the desired description and click [OK] or press <enter> to continue changing the description of the batch.

To not change the description of the batch, click [Close].

 

 

DELETE AN EXISTING BATCH

Note: users with an assigned timesheet batch will NOT be allowed to perform this function.

To delete one of the batches displayed, click once on the batch to highlight it and then click [Delete].

 

The screen will display:

 

 

To NOT continue deleting this batch, click [No].  You will be returned to the list of timesheet batches.

To continue deleting the batch, click [Yes].

 

The screen will display:

 

 

To continue working with voids, key the desired company and click [OK] or press <enter>.

To NOT continue working with timesheets, click [Exit] or press <F7>.

 

 

CREATING A NEW BATCH

Note: users with an assigned timesheet batch will NOT be allowed to perform this function.

To create a new batch, click [New batch].

 

The screen will display:

 

 

Batch Number:

Assign a two or three character combination (letters or numbers) to identify the batch (you cannot use an ID that is already assigned a timesheet batch, void batch, assigned batch, or reserved batch).

Press the <TAB> key for additional keying.

 

 

Description:

Key up to 15 characters describing the batch (name, initials, office, kind of timesheets to be included, etc.).

To NOT continue creating the new batch, click [Close].

To continue creating the new batch, click [OK] or press <enter>.

 

The screen will display:

 

 

To NOT continue creating the new batch, click [No].  You will be returned to the list of timesheet batches.

To continue creating the new batch, click [Yes].

 

 

The screen will display:

 

 

To return to the list of timesheet batches, key the desired P/R company number and G/L company number and click [OK].

To return to the “PayBill Library Timesheet Processing” menu, click [Exit].

 

 

The screen will display:

 

 

 

Key Of Record To Be Updated

If you are adding a check to be voided, leave this area blank.

To delete a void/reissue already entered, obtain the KEY number from the edit, move the cursor to this area, and key the KEY number.

 

 

Social Security Number:

If you are adding a check to be voided, key the social security number of the employee whose check is to be voided.

 

 

Check Number:

Key the check number to be voided.

 

To NOT proceed, click [Exit].  Refer to edit in this document for further instructions.

To continue, click [OK].

 

The screen will display:

 

The check detail from the check number entered on the previous screen is displayed.

 

Verify that this is the correct check.

 

Check information is correct:

If the check information is correct, select by clicking once to display the checkmark.

 

If the check information is NOT correct, click [Close].  You will be returned to the previous screen where you may try again.

 

 

Void this check:

If this check is to be voided, select by clicking once to display the checkmark.

If this check is NOT to be voided, leave this area blank.

 

Note:  the check will be voided EXACTLY as issued, even if job order information, withholding information, or deduction information has changed since the check was issued.  The record in the internal PAYBILL file is voided.

 

 

Void Will Affect Billing:

This area remains “grayed out” until the VOID CHECK box is checked.

If this void should affect the customer's billing, select by clicking once to display the checkmark.

 

If this void should NOT affect the customer’s billing, leave this area blank.

Note:  the billing will be voided EXACTLY as issued, even if job order information has been changed since the billing was issued.  The record in the PAYBILL file is voided.

 

 

Advance $:

If you wrote the employee an advance check to replace the lost or incorrect original check, and want the amount of the advance to be subtracted from the reissued check, key the amount of the advance.  Hold two decimal spaces.  Key $25.00 as 2500.

 

 

Hold:

The system will display the paycheck hold code that was used on the original check.  If you want the reissued check to have a different hold code, then key in a valid code, or click the  button or (F4) to select from a list of valid codes.

If the reissued check is to be a direct deposit, then the hold code must be *D.

 

 

Reissue this check:

If you wish to reissue a check that is EXACTLY like the check being voided, select by clicking once to display the checkmark.  Normally a check is reissued if it was correct to begin with, but was lost or destroyed and needs to be replaced.  The only change that will occur on the new check would be changes made to the employee’s name since the original check was issued.

 

If you do NOT wish to reissue this check, leave this area blank.  You should NOT reissue if there was anything wrong with the original check (wrong amount, wrong taxes withheld, wrong customer, etc.)  Instead, you should VOID the check, and manually re-key a timecard that will issue an accurate check.

 

 

Reissue Will Affect Billing:

This area remains “grayed out” until the REISSUE THIS CHECK box is checked.

If the reissue should be billed to the customer, select by clicking once to display the checkmark.

 

If this reissue should NOT be billed to the customer, leave this area blank.

Note:  the billing will be voided EXACTLY as issued, even if job order information has been changed since the billing was issued.  The record in the PAYBILL file is voided.

 

 

Deduct $:

If you would like to deduct dollars from a reissued check, key the amount (up to $99,999.99).  Typically this would be for a stop payment fee or some kind of fee for the void and reissue.  The system will NOT allow you to deduct pre-tax dollars from a reissued check.

 

 

Code:

If you keyed an amount into the DEDUCT $ area, then you must also key a valid deduction code (other than pre-tax), or click the  button or (F4) to select from a list of valid codes.

 

 

Billing Adjustment Description:

If you selected to affect billing, you MUST enter an adjustment description to print on the invoice.  This will give the customer additional information concerning the credit.  Key up to 60 characters, and enclose the description in parenthesis. Example: (Incorrect bill rate)

 

 

Issue Credit Memo To Adjust Invoice Number:

If you selected to affect billing and if wish to credit the original invoice for the amount billed, key the original invoice number.  If you do not know the original invoice number, the system will insert it for you by clicking [Insert invoice number for this check] or pressing (F3).

 

 

To continue, click [OK].  You will go to the social security number/check number screen for the next void entry.

To NOT proceed but to try again, click [Close].  You will be returned to the social security number/check number screen to try again.

After your last void entry or to NOT proceed and be returned to the “PayBill Library Timesheet Processing” menu, click [Exit].

 

Repeat the preceding steps to enter additional void and reissues.

 

 

Voiding Direct Deposit Checks:

If the check was NOT a direct deposit, please advance to edit.

 

If the check being voided/reissued is a direct deposit check and if you clicked [OK] to continue, the screen will display:

 

 

If you want the amount of this voided check to be sent to the bank so that the amount previously credited to the employee’s bank account will deducted, select Create a direct deposit debit (the checkmark will be displayed) and enter *D as the hold code.

 

If you do NOT want the amount of this voided check to be deducted from the employee's bank account, leave the ‘Create a direct deposit debit’ area blank and enter any valid hold code other than *D.

 

To continue, click [OK].

To NOT proceed but to try again, click [Close].  You will be returned to the social security number/check number screen to try again.

 

After your last void entry or to NOT proceed and be returned to the “PayBill Library Timesheet Processing” menu, click [Exit].

Repeat the preceding steps to enter additional void and reissues.

 

 

 

Edit Report

When you have finished with entry, click [Exit].

 

The screen will display:

 

 

To print every entry in the batch, select “Print ALL entries in VOID/REISSUE batch” (a black dot appears beside your selection).  This is the recommended option - if you enter a check number more than once, it will void/reissue more than once.

 

To print only voided check entries with errors, plus any new voids added during this session, leave the screen as it is (a black dot appears beside your selection).

 

Click [OK].

 

If the batch passes edit, the screen will display:

 

 

Is Batch Finished And Ready To Merge?

If you are finished making entries in this batch and the batch is ready for merging, click [Yes].

Note:  if you answer YES, you will be unable to access this batch again; you will be unable to add entries to this batch.

 

If you are NOT finished making entries in this batch and the batch is NOT ready for merging, click [No].

Note: the batch does not need to be marked Finished “Y” to be merged.

 

You will return to the “PayBill Timesheet Processing” menu.  You will receive a two-part printed report.

 

Note:  please review all edits carefully.  If you enter a check number more than once, it will void/reissue more than once.

 

The first section of the edit displays the void and reissue “timecard” detail.  Any error found will print directly beneath the timesheet, preceded with 4 asterisks (****).

 

The second section prints the batch totals for this batch, and (hopefully) the message “HAS PASSED EDIT AND CAN BE MERGED”.

 

 

 

HOW TO CORRECT ERRORS IDENTIFIED ON THE EDIT

The system will create a record for each void and for each reissue.  If the system identifies errors on Void/Reissue batch edit, you cannot make corrections to the records.  Instead, you must DELETE the void and/or the reissue record and re-key it correctly.

 

A KEY number is assigned record of each check you void, and to each reissue. The VOID record will come before the REISSUE timecard.

 

If you have also elected to issue a credit memo, the credit memo detail will be a part of the VOID timecard.  If you elected to have the REISSUE affect billing, then the billing detail will be a part of the REISSUED timecard.

 

To delete void/reissue records from the batch, go back into the Voided Checks option until the following screen appears:

 

 

Key Of Record To Be Updated

To delete a void/reissue already entered, obtain the KEY number from the edit, move the cursor to this area, and enter the KEY number.

 

If you voided AND reissued a check, there will be two key numbers in the void/reissue batch for these transactions.  You may delete only one of the records or both.  Make sure you delete both records if that is your intention.

 

To NOT proceed, click [Exit].  Refer to edit in this document for further instructions.

To continue, click [OK].

 

The screen will display:

 

 

Delete This Check:

To delete this record from the void/reissue batch, click once on this option to select (a checkmark will appear next to your selection).

Note:  once the record is marked delete, you cannot undelete it.  If you delete a void from the batch in error, you must re-enter the void to include it in the batch again.

 

Depending on your responses during the entry process, the system will have created a Void only, or a Void and a Reissue, or a Reissue only.

Creating a “Reissue only” is not common, and is used primarily because a check was voided from the system twice by accident, and the earnings need to be increased.

 

To NOT proceed, click [Exit].  Refer to edit in this document for further instructions.

To return to the previous screen without deleting this record, click [Close].

To continue, click [OK].

 

The system will return to the KEY NUMBER screen.  If you have additional items to delete, key in the next key number.

 

When you have finished, click [Exit].  Refer to edit in this document for further instructions.